Worktop Frequently Asked Questions

At Rock Revelations, we understand that ordering kitchen worktops can be a new experience, which is why we are here to help every step of the way. If you have questions about quotations, preparations for templating, or installations, please refer to our commonly asked questions below. If you require any further assistance, please don't hesitate to get in touch with us. Our team of experts is always ready to assist you.

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Dekton Surfaces - Explore the wide range of Dekton colours and Dekton ranges at Dekton Surfaces. Get your Quotation or Order your sample today!

Frequently Asked Questions

What types of worktops do you offer
How do I obtain a quote for my kitchen worktops?
Do you offer templating services?
How long does it take to install kitchen worktops?
How do I care for my kitchen worktops?
What payment methods do you accept?
What are your turn Do you offer a warranty for your worktops?
Can I see a sample of my material?
Yes. We advise you to obtain from us a sample showing your material. Samples are a guide on how your worktop will look like. Please note, however, that your sample only reflects an overall style of the material. Specs and veins that appear on the sample may be minimal in other samples of the same colour and on the slab veins and specs will be spread throughout. We advise you to visit our Showroom or Fabrication Centre to view the material. Because slabs come from different batches, there may at times be minimal differences between slabs and samples. More than likely worktops will be the same colour as your sample. You can also order samples here.
Do you connect my kitchen appliances?
Extra charges
Ordering Material. We only keep a selection of slabs at our Fabrication Centre. We order the right amount for your worktop project. We advise that you see a sample of the material before you order. If you decide to change your mind there would be a re-stocking charge to send the slab back.‍
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Template Charge. We understand that kitchen installations can sometimes go beyond the deadline for your project. At Dekton Surfaces, we are very flexible and require a minimum of 24 hours should you wish to reschedule your template slot. If we turn up to site and the base units are not ready for templating then we will have to abort and there will be a charge for this.‍
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Installation Charge.
Similar to above, if we attend site, and we find that the base units have been moved or any other amendments such as decorators, trades and large hire machinery are present – all of which making it not possible for us to access and install, then we will have to abort and reschedule a return visit. More than likely we work around trades at a site, but please contact us to let us know.